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LA Fitness Customer FAQ

Top Answers & How-to Guides

What is LA Fitness's Phone Number?

The question we are asked most often is about how to talk to LA Fitness customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Cancel My Account with LA Fitness?

If you no longer want to maintain your account with LA Fitness, you can cancel it with these helpful tips.

What is the guest pass policy at LA Fitness?

At LA Fitness, we offer guest passes to provide potential members a chance to experience our facilities and services firsthand. Members...
Ask any question you have about LA Fitness customer service, get an answer now.

Recent LA Fitness Customer Questions

How do I complain about my experience?

You can provide feedback about your experience at LA Fitness directly through the "Contact Us" link on this page. You'll find options there for giving both positive and negative feedback. It is helpful to provide as many details as possible about your issue, including the specific location and time of your experience. We want to ensure we understand your concerns completely so we can make your subsequent visits better.
Asked May 7, 2024 7:44 PM

I want to discontinue personal training classes

To discontinue personal training classes at LA Fitness, you need to directly contact either the Operations Manager or the General Manager at the location where you purchased the personal training. Bear in mind that LA Fitness requires a notice period that can be up to 30 days, depending on your contract. The details for cancellation should be spelled out in the agreement you signed upon starting the training program. If you're within the first few days of signing up, LA Fitness has a policy allowing a full refund. Any concerns about cancellation should be addressed directly with your center's manager.
Asked Apr 11, 2024 2:20 PM

My local gym has closed until further notice (Hyde Park, Chicago, Signature gym). I need to know whether to pay for a one month membership at another gym, depending on the estimated time to re-open. Can you provide any information?

We're sorry, but as a virtual assistant, we don't have real-time updates on specific LA Fitness locations. It's recommended to check the official website or contact the corporate or customer service of LA Fitness for the most current and accurate information about the reopening dates of specific branches.
Asked Mar 10, 2024 3:05 PM

Help me with my LA Fitness customer service issue

Cancellation

What Is the LA Fitness Cancelation Policy?

This article outlines the cancelation policy for LA Fitness. If you want to cancel your membership, this article will benefit you....

How Do I Cancel My LA Fitness Membership?

This article discusses how you can cancel your membership at LA Fitness if you no longer need it or can no longer access the gym. A...

How Do I Cancel My Account with LA Fitness?

If you no longer want to maintain your account with LA Fitness, you can cancel it with these helpful tips.

Membership

How Do I Join LA Fitness?

Solving customer care problems can be daunting, especially if the agents find it hard to get back to you on time due to the multiple...

What are the membership options available at LA Fitness?

LA Fitness offers a range of flexible membership options to suit individual needs. Members can choose between single club access, ideal...

Freezing

How Do I Freeze My LA Fitness Gym Membership?

Staying healthy and fit is often a priority in the majority of people's lives. LA Fitness strives to satisfy this need by providing...

Billing

What Do I Do If I'm Having a Billing Problem with LA Fitness?

If you have billing problems with La Fitness you can always get help from the support team with these helpful tips.

Discounts

Does LA Fitness offer any discounts or promotions?

Yes, LA Fitness offers discounts and promotions for their memberships. They frequently have special introductory rates for new members,...

Amenities

What amenities and facilities are available at LA Fitness?

LA Fitness offers a wide range of amenities and facilities to enhance your workout experience. Our state-of-the-art gyms are equipped...

Hours

What are the operating hours of LA Fitness?

The operating hours of LA Fitness may vary depending on the location. However, most clubs are typically open from early morning to...

Location

Can I use my membership at any LA Fitness location?

Yes, your membership can be used at any LA Fitness location across the United States and Canada. LA Fitness offers a vast network of...

Classes

Are there group fitness classes offered at LA Fitness?

Yes, LA Fitness offers a wide range of group fitness classes to cater to different interests and fitness levels. Whether you are a...

Age Requirement

What is the age requirement for using LA Fitness facilities?

The age requirement for using LA Fitness facilities is 14 years or older. However, individuals who are between the ages of 14 and 17...

Childcare

Does LA Fitness provide childcare services?

Yes, LA Fitness provides childcare services for members. The Kids Klub program offers a safe and supervised environment for children...

Guest Pass

What is the guest pass policy at LA Fitness?

At LA Fitness, we offer guest passes to provide potential members a chance to experience our facilities and services firsthand. Members...
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