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Kwikset Customer FAQ

Top Answers & How-to Guides

What is Kwikset's Phone Number?

The question we are asked most often is about how to talk to Kwikset customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do Kwikset locks come with a backup key option?

Yes, Kwikset locks do come with a backup key option. Each Kwikset lock is equipped with a key cylinder and comes with two keys included...
Ask any question you have about Kwikset customer service, get an answer now.
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Warranty

What is the warranty period for Kwikset products?

The warranty period for Kwikset products varies depending on the specific product. Generally, Kwikset offers a limited lifetime warranty...
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Rekeying

Can I rekey my Kwikset lock myself?

Yes, you can rekey your Kwikset lock yourself. Kwikset offers a unique SmartKey technology that allows for easy rekeying without the...
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Compatibility

Are Kwikset locks compatible with other smart home systems?

Yes, Kwikset locks are compatible with other smart home systems. Kwikset has partnered with leading technology companies to ensure...
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Key Usage

Can I use the same key for multiple Kwikset locks?

Yes, you can use the same key for multiple Kwikset locks. Kwikset offers a feature called "SmartKey Re-Key Technology," which allows...
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Finishes

Are Kwikset locks available in different finishes?

Yes, Kwikset locks are available in a wide variety of finishes to complement any style and aesthetic preference. Customers can choose...
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Lock Types

What is the difference between a deadbolt and a regular door lock?

A deadbolt and a regular door lock differ in terms of design, functionality, and level of security they provide. A regular door lock...
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Backup Key

Do Kwikset locks come with a backup key option?

Yes, Kwikset locks do come with a backup key option. Each Kwikset lock is equipped with a key cylinder and comes with two keys included...
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Help me with my Kwikset customer service issue

Ask any question you have about Kwikset customer service. We will do our best to get you answers right away.
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