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Kwikset Customer FAQ

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What is Kwikset's Phone Number?

The question we are asked most often is about how to talk to Kwikset customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Warranty and Support

What is the warranty period for Kwikset products?

Kwikset provides various warranty periods based on the product line, with most residential items featuring a limited lifetime...
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What should I do if I have lost my keys?

If keys are lost, assess alternative entry options like spare keys or trusted contacts. If unavailable, consider a locksmith...
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How do I troubleshoot my Kwikset lock if it is malfunctioning?

Troubleshooting a malfunctioning Kwikset lock involves identifying the issue, such as a lock that won’t turn or a...
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Key Management

Can I rekey my Kwikset lock myself?

You can rekey your Kwikset lock yourself using a provided rekeying kit, which includes tools and instructions. This process...
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Can I use the same key for multiple Kwikset locks?

Users can have the same key for multiple Kwikset locks if those locks utilize SmartKey technology. This feature allows locks to...
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Do Kwikset locks come with a backup key option?

Kwikset locks differ in design; traditional models typically include a backup key. Many smart locks also offer this feature in...
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Installation and Compatibility

Are Kwikset locks compatible with other smart home systems?

Kwikset locks are designed for compatibility with various smart home systems like Amazon Alexa, Google Assistant, and Apple...
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What is the installation process for Kwikset smart locks?

The installation of Kwikset smart locks is designed for ease and includes removing the old lock, fitting the mounting plate,...
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Are Kwikset locks easy to install?

Kwikset locks are typically user-friendly and designed for easy installation, often requiring minimal tools and no specialized...
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Are there any smart home integration options for Kwikset locks?

Kwikset offers various smart home integration options for their locks, compatible with Amazon Alexa and Google Assistant. Some...
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Product Variants

Are Kwikset locks available in different finishes?

Kwikset locks come in a range of finishes, including polished brass, antique brass, satin nickel, and matte black, allowing...
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What is the difference between a deadbolt and a regular door lock?

The main distinction between a deadbolt and a regular door lock lies in their security, design, and installation. Regular locks...
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Security Features

Does Kwikset offer keyless entry systems?

Kwikset provides various keyless entry systems that focus on ease of use and enhanced security. These include smart locks with...
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How can I improve the security of my Kwikset locks?

Enhancing the security of Kwikset locks involves proper installation, considering smart lock upgrades, regularly updating...
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What are the benefits of using a smart lock compared to traditional locks?

Smart locks provide several advantages over traditional locks, including easier access without keys, temporary access codes for...
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