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Kolcraft Customer FAQ

Top Answers & How-to Guides

What is Kolcraft's Phone Number?

The question we are asked most often is about how to talk to Kolcraft customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any user manuals or guides available for Kolcraft products?

Yes, user manuals and guides are available for all Kolcraft products. We understand the importance of providing comprehensive instructions...
Ask any question you have about Kolcraft customer service, get an answer now.
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Warranty

What is the warranty for Kolcraft products?

Kolcraft products are covered by a limited warranty that varies depending on the specific product. Typically, Kolcraft offers a one-year...
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Purchase Locations

Where can I purchase Kolcraft products?

Kolcraft products can be conveniently purchased from a variety of leading retailers both online and in-store. Customers can find our...
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Product Limits

What are the weight/height/age limits for Kolcraft products?

The weight, height, and age limits for Kolcraft products vary depending on the specific item. Kolcraft designs a wide range of products...
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Safety Concerns

Are Kolcraft products safe for my child?

Yes, Kolcraft products are designed with your child's safety in mind. We understand that safety is a top concern for parents, and it...
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Cleaning Instructions

What are the cleaning instructions for Kolcraft products?

To ensure the longevity and cleanliness of your Kolcraft products, we recommend following these simple cleaning instructions. For cribs,...
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Surface Compatibility

Can I use Kolcraft products on different surfaces?

Yes, you can use Kolcraft products on different surfaces. Our products are designed to be versatile and adaptable to various environments....
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Return Policy

What is the return policy for Kolcraft products?

The return policy for Kolcraft products is designed to ensure customer satisfaction. If you are not completely satisfied with your...
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Replacement Parts

Does Kolcraft offer replacement parts?

Yes, Kolcraft offers replacement parts for their products. If you need to replace a specific part of your Kolcraft product, whether...
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User Guides

Are there any user manuals or guides available for Kolcraft products?

Yes, user manuals and guides are available for all Kolcraft products. We understand the importance of providing comprehensive instructions...
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Help me with my Kolcraft customer service issue

Ask any question you have about Kolcraft customer service. We will do our best to get you answers right away.
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