What is the return policy for Kolcraft products?

The return policy for Kolcraft products is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return any Kolcraft product within 30 days of the original purchase date. The item must be in new, unused condition, and in its original packaging. To initiate a return, you will need to provide proof of purchase, such as a receipt or order confirmation. Once your return is received and inspected, a refund will be issued to the original form of payment, excluding any shipping charges. Please note that returned items without a valid proof of purchase may be subject to a restocking fee. For further details and assistance with returns, please contact our customer service team.