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Kenwood Customer FAQ

Top Answers & How-to Guides

What is Kenwood's Phone Number?

The question we are asked most often is about how to talk to Kenwood customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the recommended maintenance for Kenwood products?

The recommended maintenance for Kenwood products involves a few key steps to ensure optimal performance and longevity. Regular cleaning...
Ask any question you have about Kenwood customer service, get an answer now.

Recent Kenwood Customer Questions

Looking for filter for kettle zjp05. Model number is not recognised..only zjp04..will that filter fit my kettle.

We apologize for any confusion caused. If your kettle's model number is indeed ZJP05, but only filters for ZJP04 are available, it suggests that there might be some discrepancies. Please double-check the model number of your Kenwood kettle. If it's indeed ZJP05 we cannot guarantee proper fit or function with a ZJP04 filter as each model may have specific design differences. Always ensure you're purchasing parts specified for your exact model to avoid any potential operational issues.
Asked Apr 18, 2024 3:38 PM

Looking for filter for kettle zjp05.

We're sorry, but we cannot sell or provide specific products. However, if you're searching for a filter for your Kenwood ZJP05 kettle, it's recommended to check authorized retailers or official Kenwood outlets. Be sure to specify the model number (ZJP05) to ensure you obtain the correct filter. Remember to always use genuine spare parts for the best performance and durability of your Kenwood product. You may also opt for online shopping platforms, but ensure it's a reputable source that provides original Kenwood products.
Asked Apr 18, 2024 3:36 PM

I have purchased Kenwood kil60w23 and require a intergrated door fitting kit for the product

The Kenwood KIL60W23 is an integrated fridge, and usually, the door fitting kit should come included with the model. But if, for whatever reason, you don't have it, the best course of action would be to visit an authorized Kenwood dealer or a trusted appliance parts retailer. They typically stock or can order specific parts for Kenwood appliances, including door fitting kits. Please ensure to provide the correct model number (KIL60W23) when purchasing to get an exact match for your fridge.
Asked Feb 29, 2024 8:28 AM

Help me with my Kenwood customer service issue

Warranty and Returns

How Do I Submit a Warranty Claim to Kenwood?

This article describes the process for submitting a warranty claim to Kenwood. Instructions are given for determining if your Kenwood...

What is Kenwood's return policy?

Kenwood's return policy ensures customer satisfaction with their products. If you are not entirely happy with your purchase, Kenwood...

What is the warranty period for Kenwood products?

The warranty period for Kenwood products varies depending on the specific product and region. Generally, Kenwood offers a standard...

Purchasing

Can I purchase Kenwood products directly from the website?

Yes, you can purchase Kenwood products directly from our website. We offer a convenient and secure online shopping platform for customers...

What payment methods are accepted by Kenwood?

Kenwood accepts various payment methods to provide convenience to its customers. We offer flexible options to ensure a hassle-free...

Can I track my Kenwood order?

Yes, you can track your Kenwood order easily. Once your order has been placed and shipped, you will receive a confirmation email containing...

Compatibility

Are Kenwood products compatible with other brands?

Yes, Kenwood products are designed to be compatible with other brands. Kenwood prioritizes interoperability and understands the importance...

Cancellation Policy

What is Kenwood's cancellation policy?

Kenwood's cancellation policy allows customers to cancel their orders within 24 hours of placing them without incurring any charges....

Product Models

What is the difference between Kenwood's different product models?

Kenwood offers a range of product models tailored to meet various needs and preferences. Each model is designed with specific features...

Maintenance

What is the recommended maintenance for Kenwood products?

The recommended maintenance for Kenwood products involves a few key steps to ensure optimal performance and longevity. Regular cleaning...
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