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Can I cancel my order?

Asked 2 years ago
Canceling an order with Journeys.com may depend on the specific circumstances surrounding the order. Generally, it is advisable to act quickly if you wish to cancel. If the order has not yet been processed or shipped, there is a possibility of canceling it directly through the order confirmation page or account settings. Customers may also find cancellation options by reviewing the order status on the Journeys.com website. However, if the order has already been processed or shipped, it may not be possible to cancel it at that stage. In that case, customers could explore return options for items they no longer wish to keep. It is recommended to check the current FAQs or the customer service section on the Journeys.com website for the most accurate and up-to-date information regarding order cancellations.
Answered Jul 24th 2025

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