How Do I Cancel My JetBlue Airlines Flight and Get a Refund or Credit?

JetBlue Airlines is the sixth-largest airline based in the United States, averaging 1000 flights daily to various destinations, mostly in North and Central America. The airline presents customers with several fare options, namely Blue Basic, Blue, and Blue Plus or Blue Extra. It further classifies the flight ticket into refundable and non-refundable fares.

Several circumstances, including sickness and other emergencies may arise and compel you to make changes or cancel your flight travel plans. When faced with such a situation, JetBlue Airlines has an elaborate procedure on how to effect those changes.

Here is a guide on how you can cancel your JetBlue Airlines flight and get a refund or credit:

How do I cancel my JetBlue Airlines flight and get a refund or credit?

Refundable fares

This ticket does not attract a cancellation fee. Also, canceling your flight before the scheduled departure time has an advantage since it enables the airline to process your refund in full to the original form of payment.

• Visit the JetBlue Airlines website (jetblue.com)
• From the homepage, click on the "Sign in" tab to access your TrueBlue account.
• Enter your email address, followed by your password and click on "Sign in."
• Click on the "My Trips," then select "Manage Flights."
• Enter the booking number, your surname, and where applicable, the surname of your flight companion(s), and submit
• Select the flight that you wish to cancel and click on "Continue."
• Confirm that you've chosen the correct flight, and click on the "Refund" tab, where the page will prompt you to provide your bank details
• Select your bank, enter the correct credit card details, and then submit to complete your refund claim
• Feel free to check your phone for a confirmation of the refund
• The airline will issue your refund as a JetBlue travel credit in case you fail to cancel your flight before the scheduled departure time. You may use this credit for future travel on a JetBlue flight within one year from the date of issuance.

Non-refundable fares

The procedure is similar to that of processing a refundable ticket outlined above. However, there are a few variations:

• A cancellation fee is applied on your flight ticket based on your fare option
• You should cancel your flight before the scheduled departure time or else, the airline will treat you as a no-show and forfeit the entire amount associated with your flight
• Cancellations on this ticket will be refunded into your JetBlue travel credit that's valid for a JetBlue flight within one year from the date of issuance.
• If you book your flight at least seven days before the departure date, you'll have 24 hours from the original booking time to cancel your reservation without incurring a cancellation fee.

Cancellation fees

• The airline waives cancellation fees for members with a TrueBlue Mosaic status, the elite members with JetBlue, and their companions
• Cancellation fees depend on the fare option you purchased. Blue Basic fares are not eligible for voluntary cancellations. On the other hand, Blue Extra Fares attract no fees to cancel your reservation before departure; however, your refund will be issued as a JetBlue air-only credit.
• These fare options also apply to TrueBlue redemption-points bookings. You should pay the cancellation fee comparable to the cash value of your flight ticket purchased using TrueBlue points, and the points will be deposited back into your TrueBlue account.
• Extra or ancillary purchases such as Even More® Space, Even More, ® Speed, and additional bag fees are only eligible for a refund if you cancel the entire booking before departure.
• For JetBlue Vacations, cancellations can only be made over the phone.

Alternative method

You can also contact the JetBlue customer service to help you cancel your JetBlue Airlines flight and get a refund or credit. It's prudent to acknowledge that canceling a reservation over the phone will cost you a non-refundable fee. Thus, it's always preferable to use the online method.