Jack in the Box Customer FAQ

We understand how frustrating it can be to deal with an order issue. For refund requests, there is a link to the most up-to-date contact information right here on this page. Please reach out to the appropriate department to resolve your pending order.

To resolve an incorrect online order at Jack in the Box, you should first check if there’s a customer service option available on the website or app. Follow any provided steps for reporting issues with your order. Keep your order confirmation handy, as you may need to reference it.

A regular sized Oreo Cookie Vanilla Shake from Jack in the Box contains approximately 1,010 calories.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

There is a link to the most up-to-date contact information right here on this page that you are viewing.