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JBL Customer FAQ

Top Answers & How-to Guides

What is JBL's Phone Number?

The question we are asked most often is about how to talk to JBL customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Returns and Warranty

What is JBL's return policy?

JBL usually allows returns within thirty days if items are in original packaging and condition. Customers are responsible for...
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What is JBL's warranty?

JBL provides a limited warranty lasting from one to three years, varying by product and region, covering defects under normal...
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How can I take advantage of JBL's warranty services?

To utilize JBL's warranty services, customers should first review the warranty terms related to their specific product, which...
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Product Usage

Can I use JBL speakers with my TV?

JBL speakers are compatible with televisions, with connection methods varying by speaker type. Passive speakers need an...
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What is the difference between JBL's portable speakers and home speakers?

JBL’s portable speakers prioritize mobility and battery usage, making them ideal for outdoor settings, while their home...
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Are JBL speakers waterproof?

JBL provides a range of speakers, some specifically designed to be water-resistant or waterproof, especially within their...
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Can I use JBL headphones for gaming?

JBL headphones are suitable for gaming due to their high sound quality, comfort, and features like noise-canceling and built-in...
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How do I connect my JBL device to Bluetooth?

Connecting a JBL device to Bluetooth is simple. First, power on the JBL device and press the Bluetooth button until it enters...
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Orders and Payment

What are the available payment options on JBL's website?

JBL's website generally offers multiple payment methods, including major credit cards and PayPal. Some locations may also have...
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Does JBL offer international shipping?

JBL products can be found at various online retailers, some of which may provide international shipping. However, shipping...
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Product Information

What are the differences between JBL headphone models?

JBL headphone models differ in design, sound quality, features, and use. Over-ear headphones offer comfort and isolation, while...
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Can I find replacement parts for my JBL products?

Yes, JBL provides replacement parts for various products, which can be found on their official website. The specific components...
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What are the specifications of JBL's latest products?

JBL consistently launches new audio products with varying specifications based on the type and use. Portable speakers provide...
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Are there any accessories available for JBL speakers?

JBL provides a variety of accessories to enhance speaker use, including protective cases, stands, mounting brackets, and...
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JBL issues reported to GetHuman

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