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Can I pause or temporarily disable my internet service?

Asked 2 years ago
Internet Connection typically does not offer a standard option for customers to pause or temporarily disable their internet service. However, many internet service providers understand that customers may have unique circumstances that require a temporary change. To address this need, some providers may allow for options such as placing the service on a temporary hold, reduced billing during certain periods, or even cancellation of service with the option to reactivate it later. It is best to check the specific policies of Internet Connection or look for any updates on their website for the most accurate and relevant information regarding service management. Generally, customers may be able to discuss their needs directly with customer service representatives, who can provide tailored solutions based on the customer's circumstances.
Answered Jun 26th 2025

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