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Indianapolis Power & Light Co Customer FAQ

Top Answers & How-to Guides

What is Indianapolis Power & Light Co's Phone Number?

The question we are asked most often is about how to talk to Indianapolis Power & Light Co customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Reporting Issues

How do I report a power outage?

To notify Indianapolis Power & Light Company about a power outage, customers can use a dedicated phone number or the official...

What should I do if I smell gas?

If you smell gas, immediately leave the area without creating sparks or flames. Contact local emergency services or a gas...

How can I request a street light repair?

To request a street light repair from Indianapolis Power & Light Company, one should visit the IPL website, where specific...

What should I do in case of a power outage at a commercial property?

During a power outage at a commercial property, assess whether the outage is localized or widespread. Turn off hazardous...

Billing and Payments

How can I view and pay my bill online?

Customers can conveniently view and pay their IPL bill online by visiting the official website and accessing the customer...

How do I sign up for automatic bill payment?

To enroll in automatic bill payment with Indianapolis Power & Light Company, customers can usually visit their official website...

How can I enroll in paperless billing?

To sign up for paperless billing with Indianapolis Power & Light Company, customers should visit iplpower.com, access their...

What are the payment options available?

Indianapolis Power & Light Company offers multiple payment methods including online payments, automatic payments, phone...

Service Management

How do I start or stop service?

To start or stop service with Indianapolis Power & Light Company, customers need to provide personal details and specify the...

What are the different rate plans offered?

Indianapolis Power & Light Company provides various rate plans tailored to customer needs, including residential rates, budget...

Energy Efficiency

What are the energy-saving programs available?

Indianapolis Power & Light Company provides several energy-saving initiatives to help customers decrease their energy use and...

What are the current energy efficiency rebates and incentives?

Indianapolis Power & Light Company offers rebates and incentives for energy efficiency to help customers save on bills through...

How can I track my energy usage to save on my bill?

To track energy usage and save on bills, customers can utilize the online management portal by Indianapolis Power & Light...
We look to the Indianapolis Power & Light Co issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Indianapolis Power & Light Co issues reported to GetHuman
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