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Ice Mountain Customer FAQ

Top Answers & How-to Guides

What is Ice Mountain's Phone Number?

The question we are asked most often is about how to talk to Ice Mountain customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Ice Mountain Customer Questions

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Water Source and Quality

Where does Ice Mountain water come from?

Ice Mountain water originates from protected natural springs in Michigan, sourced from deep aquifers monitored for purity. The...
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Is Ice Mountain water filtered?

Ice Mountain water originates from natural springs and is naturally filtered by underground aquifers. The water goes through...
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What is the source of Ice Mountain water's crisp taste?

The crisp taste of Ice Mountain water is attributed to its unique spring source in Michigan and a natural filtration process....
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Is Ice Mountain water safe to drink?

Ice Mountain water is generally safe to drink as it adheres to strict FDA and EPA regulations. The water is sourced from...
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Does Ice Mountain water contain any added minerals or additives?

Ice Mountain water is known for its pure and clean taste, as it is sourced from natural springs without added minerals or...
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Is Ice Mountain water environmentally friendly?

Ice Mountain prioritizes environmental sustainability by sourcing water from renewable springs in Michigan and reducing plastic...
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What initiatives does Ice Mountain have for conserving water?

Ice Mountain actively engages in water conservation through various initiatives. These include utilizing advanced technology to...
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Flavors and Options

Does Ice Mountain offer flavored water options?

Ice Mountain focuses on natural spring water but does offer a variety of fruit-infused flavored water options. The specific...
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How is Ice Mountain water bottled and distributed?

Ice Mountain water is sourced from selected springs in the Midwest and undergoes strict purification to meet quality standards....
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Sustainability and Recycling

Can I recycle Ice Mountain water bottles?

Ice Mountain water bottles, made from recyclable PET plastic, can be recycled as long as they are clean. It is important to...
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Does Ice Mountain offer sponsorship or community support programs?

Ice Mountain demonstrates a strong commitment to community involvement and sustainability by supporting various local...
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Product Availability

Where can I buy Ice Mountain water?

Ice Mountain water is readily available at grocery stores, convenience stores, and major retailers, often found in designated...
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Does Ice Mountain offer home or office water delivery?

Ice Mountain offers home and office water delivery services with various bottle sizes and customizable delivery frequencies....
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Does Ice Mountain offer any promotions or discounts?

Ice Mountain has various promotions and discounts that can be found on their website and social media. These may include...
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What sizes of Ice Mountain water bottles are available?

Ice Mountain features a range of water bottle sizes, including 16.9 ounces, 20 ounces, 1 liter, gallon bottles, and five-gallon...
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Can I find Ice Mountain products in stores near me?

Ice Mountain products are commonly available in numerous retail outlets across the United States, including grocery and...
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