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Horizon Air Customer FAQ

Top Answers & How-to Guides

What is Horizon Air's Phone Number?

The question we are asked most often is about how to talk to Horizon Air customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any special services for passengers with disabilities on Horizon Air flights?

Yes, Horizon Air is committed to ensuring a comfortable and accessible travel experience for passengers with disabilities. We offer...
Ask any question you have about Horizon Air customer service, get an answer now.
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About Horizon Air

What is Horizon Air?

Horizon Air is a regional airline based in the United States. We are a subsidiary of Alaska Air Group and operate as a regional partner...
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Baggage Policy

What is the baggage policy for Horizon Air?

The baggage policy for Horizon Air allows passengers to bring one carry-on bag and one personal item on board, free of charge. The...
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Pets on Board

Can I bring my pet on board Horizon Air flights?

Yes, Horizon Air allows passengers to bring their pets on board their flights. However, there are certain restrictions and guidelines...
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Check-in Options

What are the check-in options for Horizon Air flights?

Horizon Air offers multiple check-in options for its flights to ensure a convenient and hassle-free experience for passengers. The...
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Seat Selection

Can I select my seat in advance with Horizon Air?

Yes, passengers have the option to select their seats in advance when flying with Horizon Air. This allows individuals to secure their...
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In-flight Amenities

Are there any in-flight amenities provided by Horizon Air?

Horizon Air provides various in-flight amenities to enhance the comfort and convenience of our passengers. Our amenities include complimentary...
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Cancellation and Refund

What is the cancellation and refund policy for Horizon Air?

Horizon Air's cancellation and refund policy allows passengers to cancel or change their reservations without any penalty within 24...
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Loyalty Programs

Are there any loyalty programs or frequent flyer benefits with Horizon Air?

Yes, there are loyalty programs and frequent flyer benefits available with Horizon Air. As a subsidiary of Alaska Airlines, Horizon...
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Identification Needed

Do I need to provide identification for domestic flights with Horizon Air?

Yes, passengers are required to provide identification for domestic flights with Horizon Air. It is necessary to present a valid government-issued...
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Payment Methods

What are the accepted forms of payment for booking Horizon Air flights?

Horizon Air accepts various forms of payment for booking flights. Customers can conveniently pay for their bookings using major credit...
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Special Services

Are there any special services for passengers with disabilities on Horizon Air flights?

Yes, Horizon Air is committed to ensuring a comfortable and accessible travel experience for passengers with disabilities. We offer...
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Help me with my Horizon Air customer service issue

Ask any question you have about Horizon Air customer service. We will do our best to get you answers right away.
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