How Do I Unlock My Home Depot Account?

Go to the Home Depot website and click Log In if you've lost access to your account. Login using your email address and password. If you are unable to log in, click Forgot Password. Enter your email address. Enter your phone number. Select the Text Me a Reset button. You'll receive a security code on your phone. Type it into the box and click Submit Request.

Jul 13, 2023

When you attempt to sign in on the Home Depot website, you may receive an error message saying your account has been locked. This usually happens if you have too many failed login attempts, which are caused by incorrectly entering your email address and password combination. Here are the steps to unlock your Home Depot account.

1. Visit Home Depot Website and Click Log In

The first step to unlocking your Home Depot account is to visit the official Home Depot website. Once you're there, click the login button. This will bring up a login box with two text fields, one asking you for your email address and another asking for your password. Enter the requested information into each field and click Log In. If you are denied access, continue to the next step.

2. Click the Forgot Password

If you forgot your password for a Home Depot account, click the Forgot Password link. Enter your password in the New Password field and click on Submit.

3. Enter Your Email Address

You'll need to enter your email address. Log in to the email account you use for Home Depot, and find the message with a link to the login page. Click on it, which will bring you back to the login page. Enter your username again, and enter a password you use for Home Depot.

4. Enter Your Phone Number

Enter your phone number, and click continue. A code will be sent to you by text.

5. Click the Text Me a Reset Button

When resetting the password, enter your new password twice and click OK. The system will automatically send an email with instructions on how to unlock it. Check the email account you used to register your Home Depot account and find the text message with instructions on unlocking it.

6. Type in a Security Code

When you enter that code on the next page labeled Code, cick Continue. You can now access your account. Log into the account website at the Home Depot website and navigate to My Home Depot page. Select the Manage Account. This will take you to an Account Management page where you can view and set your personal preferences.

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