What should I do if I forget to return a rental?

If a customer forgets to return a rental to Hollywood Video, there are a few steps that can be taken to resolve the situation. First and foremost, it is important to locate the rental agreement that outlines the due date for the return. If the customer is only a few days past the due date, they may simply return the rental as soon as possible to avoid any late fees. Hollywood Video typically issues late fees based on the number of days a rental is overdue, so returning the item promptly can help minimize any additional costs. If a customer realizes that they have lost a rental or it has been damaged, it would be wise to check the specific policy regarding lost or damaged items, as this may vary by location or the type of rental. It may also be helpful to visit the Hollywood Video website to view any additional information regarding policies related to rentals. This can assist customers in understanding how to proceed and what potential charges they may incur. Communicating directly with the rental store staff can also provide clarity on the situation.