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Hertzfurniture.com Customer FAQ

Top Answers & How-to Guides

What is Hertzfurniture.com's Phone Number?

The question we are asked most often is about how to talk to Hertzfurniture.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a physical store location?

No, Hertz Furniture does not have a physical store location. We are an online furniture retailer focused on providing high-quality...
Ask any question you have about Hertzfurniture.com customer service, get an answer now.
Contact Hertzfurniture.com customer service

Order Tracking

How do I track my order?

You can track your order by logging into your account on our website and selecting the relevant order. You will be able to see the...
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Payment Options

What are the different payment options available?

We offer a variety of convenient payment options to suit your needs. Customers can choose to pay for their purchases using major credit...
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Shipping Time

How long does shipping usually take?

Our shipping usually takes between 1-5 business days, depending on your location. Once your order has been processed and shipped, you...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers outside the United States. At Hertz Furniture, we understand that our customers may...
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Returns and Exchanges

Can I return or exchange an item?

Yes, Hertz Furniture allows returns and exchanges on eligible items. We understand that sometimes a product may not meet your expectations...
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Product Warranties

What warranties are offered on your products?

At Hertz Furniture, we pride ourselves on delivering quality products that stand the test of time. We offer comprehensive warranties...
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Cancellation Policy

What is your cancellation policy?

Our cancellation policy at Hertz Furniture is designed to be flexible and accommodating for our valued customers. If you need to cancel...
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Fabric Samples

Can I request a fabric sample before making a purchase?

Yes, Hertz Furniture understands the importance of making an informed decision. We offer fabric samples that you can request before...
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Bulk Discounts

Do you offer bulk discounts?

Yes, we offer bulk discounts on our furniture products at Hertz Furniture. We understand that purchasing furniture in large quantities...
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Sales and Promotions

Are there any sales or promotions currently available?

Yes, Hertz Furniture currently offers various sales and promotions to provide customers with cost-saving opportunities. We strive to...
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Privacy Policy

What is your privacy policy?

At Hertz Furniture, we take your privacy seriously. We are committed to ensuring that any personal information you provide us with...
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Physical Store Location

Do you have a physical store location?

No, Hertz Furniture does not have a physical store location. We are an online furniture retailer focused on providing high-quality...
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Help me with my Hertzfurniture.com customer service issue

Ask any question you have about Hertzfurniture.com customer service. We will do our best to get you answers right away.
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