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Hertzfurniture.com Customer FAQ

Top Answers & How-to Guides

What is Hertzfurniture.com's Phone Number?

The question we are asked most often is about how to talk to Hertzfurniture.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Hertzfurniture.com customer service, get an answer now.

Recent Hertzfurniture.com Customer Questions

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Order Tracking

How do I track my order?

To track an order from Hertzfurniture.com, customers can use the website to enter their order number or email for real-time...

Can I schedule a delivery date for my order?

Hertz Furniture offers flexible delivery options, allowing customers to schedule delivery dates during the ordering process to...

Payments and Financing

What are the different payment options available?

Hertzfurniture.com provides several payment options, including major credit cards like Visa, MasterCard, American Express, and...

Are the prices on your website negotiable?

Prices on Hertzfurniture.com are generally fixed and reflect the quality of their products. Negotiations might occur for bulk...

Are there financing options available for large purchases?

Hertz Furniture offers various financing options for large purchases, including flexible payment plans tailored to individual...

Shipping Information

How long does shipping usually take?

Shipping durations from Hertzfurniture.com can differ depending on product type and destination, generally ranging from a few...

Do you offer international shipping?

Hertzfurniture.com focuses on domestic shipments within the United States and currently does not provide international...

What safety measures do you take during shipping?

Hertz Furniture prioritizes product safety during shipping by using high-quality packaging materials, including padded...

Returns and Exchanges

Can I return or exchange an item?

Hertzfurniture.com has a return and exchange policy allowing customers to return or exchange items within a specific timeframe...

What is your cancellation policy?

The cancellation policy at Hertz Furniture differs based on the order type and products. Generally, customers can cancel...

Products and Services

What warranties are offered on your products?

Hertzfurniture.com provides multiple warranty options that vary by product type. Typically, many items have a manufacturer's...

Can I request a fabric sample before making a purchase?

Hertz Furniture allows customers to request fabric samples prior to purchase, which helps in assessing color and texture for an...

Do you offer bulk discounts?

Hertz Furniture does offer bulk purchasing options that often include discounts depending on the quantity ordered. These...

Are there any sales or promotions currently available?

Hertzfurniture.com often has a variety of sales and promotions for different customer needs, including discounts on office and...

Do you offer assembly services for furniture?

Hertz Furniture Store often offers assembly services for various items, particularly larger pieces. Availability may differ by...
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