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What is Hertz's policy on returning cars late?

Asked 6 months ago
Hertz has a specific policy when it comes to returning rental cars late. Generally, if a customer returns a vehicle after the agreed-upon return time, there may be additional charges incurred. This is typically calculated on an hourly basis up to a full day's rate, depending on how late the car is returned. It is important to note that return times are indicated in the rental agreement, and exceeding this time can lead to unexpected fees. In some cases, if the customer extends their rental period by agreeing to a new return time through Hertz's customer service or website, they may avoid late fees. Customers are encouraged to inform Hertz as soon as possible if they anticipate being late. Hertz also may have varying policies based on location, the type of rental, or special promotions that might apply. Furthermore, beyond a certain grace period, the company has the right to classify the vehicle as overdue, which could lead to additional implications. To fully understand the nuances of the late return policy and avoid any potential extra charges, it may be beneficial to consult the terms and conditions on Hertz’s official website or refer to the rental agreement signed at the time of vehicle pick up. This can provide clarity on any location-specific policies or fees that may apply.
Answered Jun 15th 2025

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