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Heel-that-pain.com Customer FAQ

Top Answers & How-to Guides

What is Heel-that-pain.com's Phone Number?

The question we are asked most often is about how to talk to Heel-that-pain.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What payment methods do you accept?

At Heel-that-pain.com, we offer a variety of convenient payment methods to enhance your shopping experience with us. We accept major...
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Plantar Fasciitis

What is plantar fasciitis and its symptoms?

Plantar fasciitis is a common foot condition characterized by inflammation of the plantar fascia, a thick band of tissue that supports...
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What products do you offer for treating plantar fasciitis?

Heel-that-pain.com offers a comprehensive range of products designed to effectively treat plantar fasciitis. Our lineup includes orthotic...
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Orthotic Inserts

Can I wear orthotic inserts in any type of shoes?

Yes, orthotic inserts can generally be worn in a variety of shoe types. These inserts are designed to provide additional support, cushioning,...
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Can I wash or clean the orthotic inserts?

Yes, the orthotic inserts from Heel-that-pain.com can be washed and cleaned. To maintain their effectiveness and hygiene, it is recommended...
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Guarantee

Do your products come with a money-back guarantee?

Yes, all our products at Heel-That-Pain.com come with a foolproof money-back guarantee. We firmly believe in the effectiveness and...
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Insurance

Are your products covered by insurance?

No, our products are not typically covered by insurance. Heel-That-Pain is a provider of over-the-counter orthotic inserts and other...
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Relief Time

How long does it take for the products to provide relief for plantar fasciitis?

The relief time may vary depending on the severity of your plantar fasciitis and individual factors. For most users of our products...
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Foot Conditions

Can I use your products if I have other foot conditions?

Yes, our products can be used by individuals with other foot conditions. While our products are specifically designed to alleviate...
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Physical Activities

Can I use your products while participating in sports or physical activities?

Yes, our products are designed to provide relief and support during sports and physical activities. Whether you are running, playing...
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Shipping

Do you offer international shipping?

No, at Heel-that-pain.com we currently do not offer international shipping. We apologize for any inconvenience caused. Our shipping...
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Payment Methods

What payment methods do you accept?

At Heel-that-pain.com, we offer a variety of convenient payment methods to enhance your shopping experience with us. We accept major...
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