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Healthgrades.com Customer FAQ

Top Answers & How-to Guides

What is Healthgrades.com's Phone Number?

The question we are asked most often is about how to talk to Healthgrades.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the average wait time to see a doctor through Healthgrades?

The average wait time to see a doctor through Healthgrades varies based on several factors. These factors include the type of appointment,...
Ask any question you have about Healthgrades.com customer service, get an answer now.

Recent Healthgrades.com Customer Questions

How do I remove my name from your site?

To have your name removed from Healthgrades.com, you can submit a request for removal by following the instructions provided in the opt-out section of the site. You'll need to provide pertinent information and complete any necessary forms as outlined in their policy.
Asked Aug 12, 2024 1:03 PM

how do I tell Healthgrades I closed my practice

To notify Healthgrades about the closure of your practice, you’ll need to update your provider profile. You, your office manager or a designated staff member can sign into the Healthgrades Provider Portal and update your listing to reflect this change. Your profile plays a pivotal role in the decisions potential patients make, so ensuring the information is current is crucial. If you have any troubles updating your profile, Healthgrades typically has a support team ready to assist. Do note that it might take a couple of days for the changes to reflect on the website.
Asked Mar 2, 2024 8:32 PM

I need a Verification of my HealthGrades National and State Rankings

As an assistant, we don't have direct access to the Healthgrades.com system, but you can verify your Healthgrades National and State rankings via your profile on their website. These rankings are usually updated regularly based on patient reviews and other metrics. If you need an official verification from Healthgrades, you should contact them directly through their website so they can provide accurate and official data.
Asked Feb 28, 2024 7:19 PM

I want to delete a review I wrote BEFORE it is even posted

If you've submitted a review on Healthgrades.com but have yet to see it published, it's likely still being processed. Reviews typically undergo a 3-5 business day moderation period to verify authenticity and appropriateness. Within this period, you cannot delete or amend your review. However, once your review is live, you should be able to remove or edit it by logging into your Healthgrades account. If you're having trouble, reach out to Healthgrades' Customer Support for help.
Asked Feb 21, 2024 7:44 PM

Help me with my Healthgrades.com customer service issue

Review Management

How do I remove a review from Healthgrades?

Healthgrades allows users to search for doctors, schedule appointments, and review top hospitals. Patients can leave reviews to help...

Can I leave a review for a doctor who is not listed on Healthgrades?

Yes, you can leave a review for a doctor who is not listed on Healthgrades. While Healthgrades primarily focuses on doctors listed...

Complaints

How do I make a complaint with Healthgrades.com?

You have rights as a consumer, but don't take the time to look them up or research them. We did it all for you. Here's what you need...

Doctor Search

Can I search for doctors by specialty?

Yes, you can search for doctors by specialty on Healthgrades.com. Our platform allows you to easily find doctors who specialize in...

Can I search for doctors by location?

Yes, you can search for doctors by location on Healthgrades.com. We understand that finding a doctor nearby is important to patients...

Can I search for doctors based on accepted insurance plans?

Yes, you can search for doctors based on accepted insurance plans on Healthgrades.com. The website offers a convenient and comprehensive...

Rating System

What is the Healthgrades rating system based on?

The Healthgrades rating system is based on a variety of factors that assess the quality and performance of healthcare providers. These...

Wait Time

What is the average wait time to see a doctor through Healthgrades?

The average wait time to see a doctor through Healthgrades varies based on several factors. These factors include the type of appointment,...
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