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Hansensurf.com Customer FAQ

Top Answers & How-to Guides

What is Hansensurf.com's Phone Number?

The question we are asked most often is about how to talk to Hansensurf.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services at Hansensurf.com! We understand the importance of presentation when it comes to gift-giving,...
Ask any question you have about Hansensurf.com customer service, get an answer now.
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Order Tracking

How do I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to follow the progress...
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Newsletter Signup

How do I sign up for your newsletter?

To sign up for our newsletter, simply visit our website and look for the option to subscribe to our email list. You can usually find...
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Return Policy

What is your return policy?

Our return policy provides customers with 30 days from the date of purchase to return any unused and unworn items. The product must...
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Shipping Time

How long does it take to ship an item?

At Hansensurf.com, we strive to deliver your items as quickly and efficiently as possible. Our average shipping time within the United...
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Order Cancellation

Can I cancel my order?

Yes, customers have the option to cancel their orders on Hansensurf.com. If you wish to cancel your order, it is advised to do so as...
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International Shipping

Do you offer international shipping?

Yes, we do offer international shipping. At HansenSurf.com, we understand that our customers come from all corners of the globe, and...
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Payment Methods

What payment methods do you accept?

At HansenSurf.com, we strive to make your shopping experience seamless and convenient. That's why we offer a variety of payment methods...
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Loyalty Program

Do you have a loyalty program?

Yes, we do have a loyalty program at Hansen Surf! Our loyalty program is designed to reward our valued customers for their continued...
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Item Exchange

Can I exchange an item?

Yes, customers can exchange an item purchased from Hansensurf.com. We understand that sometimes the fit or color may not be as expected,...
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Sizing Chart

What is your sizing chart?

Our sizing chart is a helpful tool to ensure that you find the perfect fit for all our products. At Hansensurf.com, we understand that...
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Gift Wrapping

Do you offer gift wrapping services?

Yes, we offer gift wrapping services at Hansensurf.com! We understand the importance of presentation when it comes to gift-giving,...
Read more

Help me with my Hansensurf.com customer service issue

Ask any question you have about Hansensurf.com customer service. We will do our best to get you answers right away.
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