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Hancockfabrics.com Customer FAQ

Top Answers & How-to Guides

What is Hancockfabrics.com's Phone Number?

The question we are asked most often is about how to talk to Hancockfabrics.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account on your website?

To create an account on Hancockfabrics.com, first go to the website and find the "Sign Up" or "Create Account" option. Fill in...

Can I cancel or change my order after it has been placed?

Once an order is placed on Hancockfabrics.com, quick action is necessary to cancel or modify it since processing is swift....
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Recent Hancockfabrics.com Customer Questions

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Account Management

How do I create an account on your website?

To create an account on Hancockfabrics.com, first go to the website and find the "Sign Up" or "Create Account" option. Fill in...
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Can I cancel or change my order after it has been placed?

Once an order is placed on Hancockfabrics.com, quick action is necessary to cancel or modify it since processing is swift....
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Payment and Discounts

What payment methods do you accept?

Hancockfabrics.com accepts various payment options, including major credit cards like Visa and MasterCard, and possibly PayPal....
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Do you offer any discounts or promotions?

Hancock Fabrics Online frequently offers various discounts and promotions such as seasonal sales, clearance events, and special...
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Do you offer gift cards?

Hancockfabrics.com does offer gift cards, providing a great option for those who enjoy sewing or crafting. These gift cards...
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Are there any exclusions on your coupons or promotions?

Hancockfabrics.com generally outlines specific exclusions for their coupons and promotions, which may include clearance items,...
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Shipping Information

How long does it take for my order to ship?

Shipping times for orders from Hancockfabrics.com depend on the chosen method and destination. Most orders are processed in one...
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Do you offer international shipping?

Hancockfabrics.com mainly caters to U.S. customers and does not prominently list international shipping. It is wise to visit...
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Can I track my order?

Customers typically receive an order confirmation email from Hancockfabrics.com that includes a tracking number for their...
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What are the shipping rates for my location?

Shipping charges at Hancockfabrics.com differ based on factors like destination, item weight, and chosen delivery method. To...
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Return and Privacy Policies

What is your return policy?

Hancock Fabrics typically allows returns within about thirty days of purchase for items in original condition, requiring...
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What is your privacy policy?

Hancockfabrics.com prioritizes the privacy and security of customer information. Their privacy policy generally covers data...
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