What is your return policy?

Our return policy at HancockFabrics.com enables customers to return any unused and unopened products within 30 days of purchase for a full refund. We understand that sometimes a purchase may not meet your expectations or requirements, so we strive to provide a hassle-free return process. Please note that return shipping costs will be the responsibility of the customer, unless the return is due to a mistake on our part or a defective product. To initiate a return, simply contact our customer service team with your order details and reason for return. We will guide you through the process and ensure a smooth return experience. For more information and detailed instructions, please visit our Returns & Exchanges page on our website.