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HSBC (UK) Customer FAQ

Top Answers & How-to Guides

What is HSBC (UK)'s Phone Number?

The question we are asked most often is about how to talk to HSBC (UK) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What types of bank accounts does HSBC (UK) offer?

HSBC (UK) offers a wide range of bank accounts to cater to various customer needs. They include current accounts, which are designed...

What are the requirements to open a bank account with HSBC (UK)?

To open a bank account with HSBC (UK), certain requirements must be met. First, individuals must be at least 18 years old and reside...
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Recent HSBC (UK) Customer Questions

Is it okay to set up mobile banking app on a non UK phone number. I have currently online banking on my laptop with a physical secure key

Yes, it is possible to set up the HSBC UK mobile banking app with a non-UK phone number. You will need to ensure that your phone number is updated in HSBC's records. You can do this by logging into your online banking from your laptop and updating your contact details. After your phone number is updated, you can download the mobile banking app on your smartphone, and follow the instructions to set it up using your online banking details and physical Secure Key.
Asked Feb 29, 2024 8:40 AM

Help me with my HSBC (UK) customer service issue

Account Types

What types of bank accounts does HSBC (UK) offer?

HSBC (UK) offers a wide range of bank accounts to cater to various customer needs. They include current accounts, which are designed...
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Account Opening

What are the requirements to open a bank account with HSBC (UK)?

To open a bank account with HSBC (UK), certain requirements must be met. First, individuals must be at least 18 years old and reside...
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Credit Card Benefits

What benefits do HSBC (UK) credit cards offer?

HSBC (UK) credit cards offer a range of benefits to enhance the cardholder's experience. These benefits include competitive interest...
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Money Transfers

What are the fees for international money transfers with HSBC (UK)?

The fees for international money transfers with HSBC (UK) vary depending on the specific service and destination country. HSBC offers...
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Online Access

Can I access my HSBC (UK) accounts online?

Yes, you can easily access your HSBC (UK) accounts online. HSBC provides a convenient and secure online banking platform, allowing...
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Online Security

What security measures does HSBC (UK) have in place for online banking?

HSBC (UK) has implemented robust security measures to ensure the safety of online banking. Firstly, customers are required to set up...
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Overdraft Policy

What is HSBC (UK)'s policy on overdrafts?

HSBC (UK)'s policy on overdrafts is designed to offer flexible solutions to its customers. The bank provides different types of overdrafts,...
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