How Do I Use My Google Play Gift Card for My Purchase?

You can purchase digital content or subscribe to apps on the Google Play Store with your gift cards. However, you need to redeem the card first by adding the balance to your Google Play account. Open Google Play and go to Payments and Subscriptions on your profile and tap Redeem gift code. Simply enter the gift card code to add the balance to your account.

Jul 13, 2023

If you have a Google Play gift card, you can start purchasing content on Google Play. But first, you'll need to redeem the gift card. Once redeemed, the balance on your gift card will be added to your account. However, keep in mind that Google Play gift cards are not refundable.

How to Add Gift Card Balance To Your Account

Below are the steps to adding the gift card balance to your Google Play account:

1. Open Google Play and tap on the profile icon.

2. Go to Payments and Subscriptions and tap Redeem gift code.

3. Enter the gift card code.

On your computer, simply visit the redemption page on the Google Play website and enter the code. Hit Redeem. If you got the gift card via email, you may redeem your gift card by opening the email and following the on-screen instructions.

What To Do With a Google Play Balance

You can subscribe to app services or purchase any content on Google Play. Below are the steps to download an app from the Google Play store:

1. Use your mobile phone or tablet and go to Google Play Store. If you're on the web, just visit the Google Play website. Apps purchased on the website will be delivered to your mobile or tablet.

2. Browse for any app or content. Feel free to use the categories to easily find items you want to purchase.

3. Select an item and tap Install

3. Just follow the on-screen instructions to successfully purchase or subscribe. If you're a first-time user, you will need to first add a payment method. For others, just select Google Play balance as your payment method in the down arrow.

If you wish to purchase other digital content like books, you may visit Google Play Books, Google TV or the Play Games app. For further concerns, please contact Customer Support.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Google Play Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Google Play in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Use My Google Play Gift Card for My Purchase? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Google Play

Asked 2 years ago
Updated a year ago
Viewed 1,078,689 times
Google Play
Use Google Play Gift Card
How to Use Google Play Gift Card

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!