How Do I Recover My AccountNow Account?

Many AccountNow prepaid debit card customers love the benefits of alternative banking without the hassles of bigger banks. If you have an AccountNow account and cannot log into it, you can recover your username or reset your password online. You can also call AccountNow customer support for assistance in recovering your account.

Dec 9, 2022

AccountNow was founded in 2003 and has become a leader in prepaid debit cards/alternative online banking. If you have an AccountNow card, you may want to keep track of your balance and log into your account with no issues. But, how do you recover your AccountNow account? You can get assistance from AccountNow customer support here, and you can keep reading for ways to recover your account.

How to Recover Your AccountNow Account

Whether you have forgotten your password or username, you can recover your account online by following a few simple steps.

Forgotten Username

If you have forgotten your AccountNow username, you can get it by doing the following:

  1. Open the AccountNow website in your browser.
  2. Click on "Log in" on the right-hand side of your screen.
  3. Select "Forgot Username."
  4. Enter your 16-digit card number and hit "Continue."

Forgotten Password

When you cannot remember your password, you can recover it by following these steps:

  1. Open the AccountNow website in your browser.
  2. Click on "Log in" on the right-hand side of your screen.
  3. Select "Forgot Password."
  4. Type in your Username and click on "Continue."
  5. If you do not remember or know your Username, click on "I don't know my user name."
  6. This will automatically direct you to the "Forgot Username" link.

You can also click on the link that states " Having Trouble Logging In" from the login page. There you can click on one of the following and follow the steps outlined above to recover your username or reset your password.

Via Telephone

If you cannot recover your AccountNow account online, you can contact customer support here to get assistance. When you call, provide the customer support representative with your name, 16-digit card number, and other identifying information requested to unlock or recover your account. The customer service representative will walk you through the account recovery process.

As an AccountNow prepaid debit cardholder, you never want to be without access to your account. If you have forgotten your password or username, you can go online and follow the links to correct the issue. You can also call AccountNow customer support here for assistance in account recovery.

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