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GetGoing.com Customer FAQ

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What is GetGoing.com's Phone Number?

The question we are asked most often is about how to talk to GetGoing.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent GetGoing.com Customer Questions

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Booking Information

How can I retrieve my booking confirmation?

To retrieve a booking confirmation from GetGoing.com, first check your email inbox for a confirmation message. If it is not...
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Can I change my flight or hotel reservation?

Changing flight or hotel reservations through GetGoing.com depends on the policies of the specific airline or hotel. Each has...
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What is the cancellation policy?

The cancellation policy at GetGoing.com depends on the specific travel arrangements, as it is governed by the individual...
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What payment methods are accepted?

GetGoing.com generally accepts major credit cards like Visa, MasterCard, American Express, and Discover, as well as some debit...
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Can I add travel insurance to my booking?

GetGoing.com allows travelers to add travel insurance during the booking process, especially for flights or vacation packages....
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Can I save my payment information for future bookings?

GetGoing.com does not clearly state if users can save payment details for future bookings, but many travel sites often let...
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Fees and Promotions

Are there any fees for booking through GetGoing.com?

GetGoing.com has a unique pricing model that may include fare differences or surcharges based on airlines and travel details,...
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Are there any discounts or promotions available?

GetGoing.com often provides a variety of discounts and promotions to improve user experiences. This includes seasonal sales and...
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How do I use a promo code during checkout?

To apply a promo code on GetGoing.com, select your travel options and proceed to checkout. Enter the promo code in the...
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Travel Services

Is it possible to book a multi-city trip?

Travelers can indeed arrange multi-city trips on GetGoing.com, allowing them to visit several locations within one journey...
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What happens if my flight or hotel is canceled by the provider?

When a flight or hotel is canceled by the provider, the outcome depends on their specific cancellation policies. Airlines...
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Can I book additional services like airport transfers or car rentals?

GetGoing.com primarily offers flight bookings and does not typically provide airport transfers or car rentals directly. Users...
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Customer Support

How can I contact customer support?

To reach customer support for GetGoing.com, users should visit the official website to find updated contact details. There, one...
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What is the best way to find travel deals on GetGoing.com?

To find the best travel deals on GetGoing.com, users should visit the site, enter their travel details, and remain flexible...
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Is there a mobile app for GetGoing.com?

As of October 2023, GetGoing.com does not provide a mobile application. However, their website is optimized for mobile use,...
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