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Gaiam, Inc. Customer FAQ

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What is Gaiam, Inc.'s Phone Number?

The question we are asked most often is about how to talk to Gaiam, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Products and Services

What products does Gaiam, Inc. offer?

Gaiam, Inc. provides a wide array of products for wellness, fitness, and yoga fans, including eco-friendly yoga mats, fitness...

Are there any discounts or promotions available?

Gaiam regularly has various discounts and promotions such as seasonal sales, special offers for newcomers, and discounts on...

Do Gaiam, Inc. products come with a warranty?

Gaiam, Inc. products generally have a limited warranty that varies by item and category, covering manufacturing defects. Some...

How often does Gaiam release new products?

Gaiam launches new products periodically throughout the year, often in alignment with seasonal trends and consumer preferences....

What are the most popular Gaiam products among customers?

Gaiam customers often favor yoga mats for their durability and comfort. Fitness products like resistance bands and stability...

Order and Shipping

What payment methods does Gaiam, Inc. accept?

Gaiam, Inc. offers several payment options, including major credit cards like Visa, MasterCard, American Express, and Discover,...

What is the return policy for Gaiam, Inc. products?

Gaiam, Inc. has a customer-friendly return policy allowing returns within thirty days for unused items. Certain opened items...

How long will it take to receive my order?

Delivery times for Gaiam orders can range from five to seven business days for standard shipping within the contiguous United...

Does Gaiam, Inc. offer international shipping?

Gaiam, Inc. does offer international shipping for customers outside the United States, striving to make their wellness products...

Privacy and Policies

What is Gaiam, Inc.'s privacy policy?

Gaiam, Inc. prioritizes customer privacy and details its practices in their privacy policy. They collect personal information...

Are there any certifications for Gaiam instructors?

Gaiam does not issue instructor certifications but offers various resources to aid in personal and professional growth....

Yoga Classes

Can I buy Gaiam products as digital downloads?

Gaiam provides a selection of digital content available as downloads, including fitness videos, yoga tutorials, and wellness...

What types of yoga styles do Gaiam classes focus on?

Gaiam classes encompass a wide array of yoga styles, including Hatha, Vinyasa, Yin, Restorative, Kundalini, and Power yoga....

Are there virtual classes available from Gaiam?

Gaiam provides a variety of virtual classes that cater to different interests in wellness and fitness, including yoga,...

Safety and Maintenance

What are the dimensions and materials used in Gaiam yoga mats?

Gaiam yoga mats come in varying dimensions and thicknesses, typically around five to six millimeters. They measure about...

How can I care for and maintain my Gaiam products?

To maintain Gaiam products, regular cleaning and proper storage are key. Yoga mats need to be wiped down after use and cleaned...

Are Gaiam's products safe for children?

Gaiam's products can be suitable for children, but safety largely depends on the specific item and the child's age. It is...

Community and Programs

Does Gaiam offer any programs for community involvement?

Gaiam is dedicated to wellness and sustainability, promoting community involvement through environmental awareness and...

Does Gaiam participate in any partnerships for charitable causes?

Gaiam, Inc. actively engages in partnerships that support charitable causes related to wellness, sustainability, and community....
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