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Furniturecrate.com Customer FAQ

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What is Furniturecrate.com's Phone Number?

The question we are asked most often is about how to talk to Furniturecrate.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Furniturecrate.com Customer Questions

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Delivery Information

How long does it take for furniture to be delivered?

The delivery duration for furniture from Furniturecrate.com can differ depending on factors like item type, availability,...
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Can I track my furniture delivery?

Many furniture retailers, including Furniturecrate.com, usually offer tracking options for deliveries. This helps customers...
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What are the shipping charges for furniture?

Shipping fees for furniture from Furniturecrate.com depend on the item's size and weight, the chosen shipping method, and the...
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Do you offer international shipping for furniture?

Furniturecrate.com primarily concentrates on domestic shipping within the United States and does not regularly provide...
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Returns and Warranties

What is the return policy for furniture?

Furniture Crate's return policy allows returns within approximately thirty to sixty days from delivery, provided items are...
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Are there any warranties on the furniture?

Furniturecrate.com provides various warranties tailored to specific products, covering issues like defects in materials and...
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What is your policy for damaged items upon delivery?

Furniturecrate.com emphasizes careful product delivery but advises customers to check items upon receipt. If damage is visible,...
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Purchasing Options

Do you offer assembly services for the furniture?

Furniturecrate.com mainly specializes in selling a range of furniture, and it usually does not provide assembly services...
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Do you offer financing options for furniture purchases?

Furniturecrate.com recognizes the significance of financing options for customers and typically offers various plans to help...
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What types of payment methods are accepted?

Furniturecrate.com accepts various payment methods including major credit cards like Visa, MasterCard, American Express, and...
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Can I purchase gift cards for Furniturecrate.com?

Furniturecrate.com does not sell gift cards at this time. Instead, you might consider buying a specific item as a thoughtful...
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Discounts and Promotions

Are there any discounts or promotions available for furniture?

Furniturecrate.com often provides various discounts and promotions, including seasonal sales and special offers. To stay...
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Do you offer a price match guarantee?

Furniturecrate.com does not explicitly state a price match guarantee on their site, but they frequently offer competitive...
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Product Information

Is there a showroom where I can view the furniture before purchasing?

Furniturecrate.com is an online retailer without physical showrooms, instead offering a variety of furniture online. Detailed...
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Can I customize my furniture order?

Furniturecrate.com provides options for customizing certain furniture orders, including materials, colors, finishes, and sizes,...
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What types of materials are used in your furniture?

Furniturecrate.com uses a wide variety of materials in their furniture, such as solid wood, engineered wood, metal, and...
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