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What is your return policy?

Asked 2 years ago
FurnitureCart.com has a return policy that is designed to help customers ensure their satisfaction with their purchases. Typically, customers have 30 days from the date of delivery to initiate a return for most items. It is important for customers to note that certain conditions apply. The items should be in their original packaging and must be unused and in resalable condition. Items that are not eligible for return often include final sale merchandise, custom orders, and furniture that has been assembled. To initiate a return, customers typically need to contact the customer service team for specific instructions and assistance in processing the return. It might be noted that shipping and handling fees are generally non-refundable, and customers may be responsible for return shipping costs unless an error was made by furniturecart.com in processing the order. It is always recommended for customers to read the detailed terms and conditions listed on the website regarding returns and exchanges, as policies can change. For any further inquiries or for specifics, customers are encouraged to review the information available on the current web page, where they can also find contact details for additional questions.
Answered Sep 8th 2025

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