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Frontier Utilities Customer FAQ

Top Answers & How-to Guides

What is Frontier Utilities's Phone Number?

The question we are asked most often is about how to talk to Frontier Utilities customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I manage my account online?

Frontier Utilities allows customers to manage their accounts online through their official website. Users can view and pay...

Can I view my usage history online?

Frontier Utilities allows customers to view their usage history online by logging into their secure accounts on the website....
Ask any question you have about Frontier Utilities customer service, get an answer now.
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Recent Frontier Utilities Customer Questions

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Customer Support

What should I do if I experience a power outage?

In the event of a power outage, first check if it is widespread or only affecting your home. For larger outages, remain calm,...
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What are the customer service hours for Frontier Utilities?

Frontier Utilities typically provides customer service Monday to Friday, from approximately eight A.M. to five P.M., though...
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Company Information

How does Frontier Utilities work?

Frontier Utilities functions as a retail electric provider in competitive markets, sourcing energy from diverse facilities to...
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What are the benefits of choosing Frontier Utilities?

Frontier Utilities provides several advantages, such as competitive pricing, flexible plans, strong customer service, online...
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Can I switch to Frontier Utilities if I'm currently with another energy provider?

It is indeed possible to switch to Frontier Utilities from another energy provider. This involves selecting a suitable plan by...
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What payment options are available with Frontier Utilities?

Frontier Utilities provides various payment methods including online payments, automatic payments, phone transactions, and...
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Energy Plans

What types of energy plans does Frontier Utilities offer?

Frontier Utilities offers a range of energy plans, including fixed-rate and variable-rate options. Fixed-rate plans ensure...
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Are there any penalties for early termination of my energy plan?

Frontier Utilities can impose fees for terminating an energy plan early, which vary by contract terms. These fees often...
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Account Management

Can I manage my account online?

Frontier Utilities allows customers to manage their accounts online through their official website. Users can view and pay...
Read more

Can I view my usage history online?

Frontier Utilities allows customers to view their usage history online by logging into their secure accounts on the website....
Read more

How can I set up automatic payments with Frontier Utilities?

To establish automatic payments with Frontier Utilities, customers log into their online account and navigate to the account...
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Service Availability

What happens if I move?

When moving, customers should notify Frontier Utilities to update their accounts for uninterrupted service. They can transfer...
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Is Frontier Utilities available in my area?

Frontier Utilities operates in selected regions, mainly in deregulated markets like Texas. To find out if their services are...
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What happens if I move?

When moving, customers should notify Frontier Utilities to update their accounts for uninterrupted service. They can transfer...
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We look to the Frontier Utilities issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Frontier Utilities issues reported to GetHuman
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