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Frontgate.com Customer FAQ

Top Answers & How-to Guides

What is Frontgate.com's Phone Number?

The question we are asked most often is about how to talk to Frontgate.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on Frontgate.com, visit their website and find the sign-in option at the top right. Fill out the...

Can I set up a gift registry on Frontgate.com?

Yes, Frontgate provides options to create and manage gift registries, allowing users to select desired items for special...
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Recent Frontgate.com Customer Questions

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Account Management

How do I create an account?

To create an account on Frontgate.com, visit their website and find the sign-in option at the top right. Fill out the...
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Can I set up a gift registry on Frontgate.com?

Yes, Frontgate provides options to create and manage gift registries, allowing users to select desired items for special...
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Ordering and Payment

How do I apply a promo code at checkout?

To apply a promo code on Frontgate.com, add items to your cart, go to checkout, and enter the code in the designated field,...
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What payment methods are accepted on Frontgate.com?

Frontgate.com accepts major credit cards like Visa, MasterCard, American Express, and Discover, along with digital wallets such...
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Can I cancel or change an order after it has been placed?

After placing an order on Frontgate.com, there is a limited time to change or cancel it if it has not yet shipped. If the order...
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Product Offerings

What is Frontgate.com?

Frontgate.com is an online destination that focuses on high-end home furnishings and outdoor living items. The site features a...
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Do you offer gift wrapping services?

While Frontgate does not prominently feature gift wrapping services, their luxurious products are popular choices for gifts....
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What types of home products are available on Frontgate.com?

Frontgate.com provides a diverse range of products for both indoor and outdoor spaces. Indoor offerings include various stylish...
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Are there any seasonal sales or discounts I should know about?

Frontgate.com offers various seasonal sales and discounts tied to major holidays and events throughout the year. Promotions...
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Shipping Information

Can I track my order?

Yes, customers can track their orders through Frontgate by using the tracking number in their confirmation email. They can also...
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Do you offer international shipping?

Frontgate.com does not universally offer international shipping; policies depend on the items and destination. They primarily...
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What is the difference between standard and express shipping?

The main distinction between standard and express shipping lies in how quickly items arrive and their costs. Standard shipping...
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Can I schedule my delivery date for larger items?

Frontgate.com allows customers to schedule delivery dates for larger items, enhancing convenience. Typically, customers are...
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Returns and Exchanges

What is your return policy?

Frontgate's return policy allows for a 90-day satisfaction guarantee for most items, with some exceptions. Items must be in...
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What is Frontgate's policy on item exchanges?

Frontgate has a convenient exchange policy allowing customers to return items or change sizes or colors within a specific...
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