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French Connection Customer FAQ

Top Answers & How-to Guides

What is French Connection's Phone Number?

The question we are asked most often is about how to talk to French Connection customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the French Connection loyalty program?

The French Connection loyalty program is a rewards program designed for our dedicated customers. By signing up for free, customers...
Ask any question you have about French Connection customer service, get an answer now.
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Order Tracking

How can I track my order?

To track your order, simply log in to your account on our website and go to the order history section. From there, you will be able...
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Company Information

What is French Connection?

French Connection is a renowned fashion brand known for its clothing and accessories. Established in 1972, the company offers contemporary...
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Where can I find French Connection stores?

French Connection stores can be found in various locations worldwide, offering customers easy access to our trendy fashion collections....
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Shipping

Do you offer international shipping?

Yes, French Connection offers international shipping to customers worldwide. Whether you're located in North America, Europe, Asia,...
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Payment Methods

What are the available payment methods?

At French Connection, we offer a range of convenient and secure payment methods for your shopping needs. You can choose to pay using...
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Return Policy

What is your return policy?

Our return policy at French Connection allows customers to return unworn, unused items within 30 days of the original purchase date...
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Promotions

Are there any discounts or promotions currently available?

Yes, there are discounts and promotions currently available at French Connection. We constantly offer various promotional campaigns...
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Gift Services

Do you offer gift wrapping services?

Yes, at French Connection, we offer gift wrapping services to add that special touch to your presents. Our dedicated team takes care...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, you may cancel or change your order after it has been placed, but it is essential to act quickly. French Connection aims to process...
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Loyalty Program

What is the French Connection loyalty program?

The French Connection loyalty program is a rewards program designed for our dedicated customers. By signing up for free, customers...
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