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Freejewelry.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Freejewelry.com Customer Service?

The question we are asked most often is about how to talk to Freejewelry.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer wholesale or bulk pricing?

Yes, we do offer wholesale or bulk pricing at Freejewelry.com! We understand the needs of our customers for larger quantities and cost-effective...
Ask any question you have about Freejewelry.com customer service, get an answer now.

Ordering

How do I place an order?

To place an order on Freejewelry.com, simply browse our website and add the desired items to your cart. Once you have finished shopping,...

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but there are certain conditions to be aware of. At Freejewelry.com,...

Promo Codes

How do I apply a promo code to my order?

To apply a promo code to your order on Freejewelry.com, simply add the desired items to your cart and proceed to checkout. During the...

Care Instructions

How do I clean and care for my jewelry?

To clean and care for your jewelry, it is important to follow a few simple steps. First, remove your jewelry before engaging in any...

About Freejewelry.com

What is Freejewelry.com?

Freejewelry.com is an online platform that offers a wide variety of jewelry items at no cost. We believe that everyone deserves to...

Payment Methods

What payment methods do you accept?

We accept various payment methods to provide convenience and flexibility to our customers. At Freejewelry.com, you can make your purchases...

Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At Freejewelry.com, we believe that everyone should have the opportunity...

Return Policy

What is your return policy?

Our return policy is designed to ensure customer satisfaction with every purchase made on Freejewelry.com. If for any reason you are...

Order Tracking

Can I track my order?

Yes, you can track your order on Freejewelry.com. After placing your order, you will receive a confirmation email containing a tracking...

Gift Wrapping

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for all our jewelry items! At Freejewelry.com, we understand the importance of presentation when...

Warranty

What is the warranty on your jewelry?

At Freejewelry.com, we offer a comprehensive warranty on all our jewelry products. Our warranty ensures that your jewelry is free from During this warranty period, if you encounter any problems with your jewelry, you can contact our customer support team who will guide you through the warranty claim process. We will either repair or replace the defective piece at no additional cost to you, ensuring your complete satisfaction. Please note that our warranty does not cover damages caused by accidents, negligence, improper care, or normal wear and tear. To enjoy the benefits of our warranty, make sure to retain your proof of purchase. At Freejewelry.com, we stand behind the quality of our jewelry and are committed to delivering the utmost customer satisfaction....

Wholesale Pricing

Do you offer wholesale or bulk pricing?

Yes, we do offer wholesale or bulk pricing at Freejewelry.com! We understand the needs of our customers for larger quantities and cost-effective...

Help me with my Freejewelry.com customer service issue

Ask any question you have about Freejewelry.com customer service. We will do our best to get you answers right away.
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