Can I cancel or change my order after it has been placed?
Yes, you can cancel or change your order after it has been placed, but there are certain conditions to be aware of. At Freejewelry.com, we understand that circumstances may change, and we strive to accommodate our customers' needs. If you wish to cancel your order, it must be done within 24 hours of placing it. You can contact our customer service team via phone or email, providing your order details, and they will guide you through the cancellation process. However, please note that if your order has already been processed or shipped, cancellation may not be possible. In such cases, you may need to follow our return policy for a refund or make changes through an exchange. We aim to provide the best possible customer service and flexibility to ensure your satisfaction with your jewelry purchase.
Answered May 3, 2024
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to contact Freejewelry.com?
If you need to talk to Freejewelry.com customer service, now that you have the answers
that you needed, click the button below.
Contact Freejewelry.com