Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, you can cancel or change your order after it has been placed, but there are certain conditions to be aware of. At Freejewelry.com, we understand that circumstances may change, and we strive to accommodate our customers' needs. If you wish to cancel your order, it must be done within 24 hours of placing it. You can contact our customer service team via phone or email, providing your order details, and they will guide you through the cancellation process. However, please note that if your order has already been processed or shipped, cancellation may not be possible. In such cases, you may need to follow our return policy for a refund or make changes through an exchange. We aim to provide the best possible customer service and flexibility to ensure your satisfaction with your jewelry purchase.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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