Footwearetc.com Customer FAQ

Our return policy at Footwearetc.com is designed to provide our customers with peace of mind and utmost satisfaction. We understand If you are not completely satisfied with your purchase, you may return it within 30 days from the date of purchase for a refund or an exchange. The item must be in its original condition and packaging, with all tags and labels intact. To initiate a return, simply contact our friendly customer service team, and they will guide you through the process. We offer a prepaid return label for your convenience, but the cost of the return shipping will be deducted from your refund. For exchanges, we will cover the shipping costs for the new item to be sent to you. We hope this comprehensive return policy ensures you have a stress-free shopping experience with Footwearetc.com....

Our exchange policy at Footwearetc.com ensures customer satisfaction with their purchases. If you are not completely satisfied with To initiate an exchange, please contact our customer service team who will guide you through the process and provide you with a return shipping label. Once we receive your returned item, we will promptly process your exchange and ship out the new item at no additional cost. Please note that exchanges are subject to availability. In the event that the desired item is unavailable, we will assist you in finding a suitable alternative or issue a refund. Our goal is to ensure that every customer finds their perfect footwear, and our exchange policy is designed to facilitate this seamlessly....

The delivery time for your order depends on several factors including the shipping method selected, the destination address, and the...

Yes, we offer international shipping to select countries. At Footwearetc.com, we understand that our customers come from all corners...

Yes, you can track your order on Footwearetc.com. Once your order has been processed and shipped, you will receive a confirmation email...

Yes, the shoes at Footwearetc.com are generally true to size. We understand the importance of finding shoes that fit comfortably and...

Yes, we offer discounts for bulk orders. At Footwearetc.com, we understand the needs of businesses and organizations who require larger...

At Footwearetc.com, we strive to make your shopping experience as convenient as possible. As such, we accept several payment methods...

Our warranty policy for shoes at Footwearetc.com ensures that our customers receive the highest quality products and are satisfied We offer a 30-day warranty from the date of purchase. If within this period, there are any defects in materials or workmanship, we will gladly repair or replace the shoes at no additional cost to you. However, please note that the warranty does not cover normal wear and tear, misuse, or damage caused by accidents or neglect. We recommend following the care instructions provided with the shoes to prolong their lifespan. To request warranty service, simply contact our customer service team with your order information and a detailed description of the issue. We will work diligently to resolve the problem and ensure your satisfaction....

Yes, Footwearetc.com offers a loyalty program called "Footwear Rewards". This program is designed to reward our loyal customers with...

Yes, you can cancel or modify your order after it has been placed but only if it has not yet been shipped. We understand that circumstances...