What is your exchange policy?

Asked 6 months ago
Our exchange policy at Footwearetc.com ensures customer satisfaction with their purchases. If you are not completely satisfied with your footwear, we offer a hassle-free exchange within 30 days of purchase. Simply return the item in its original condition, unworn and with the tags attached, and we will gladly process your exchange. To initiate an exchange, please contact our customer service team who will guide you through the process and provide you with a return shipping label. Once we receive your returned item, we will promptly process your exchange and ship out the new item at no additional cost. Please note that exchanges are subject to availability. In the event that the desired item is unavailable, we will assist you in finding a suitable alternative or issue a refund. Our goal is to ensure that every customer finds their perfect footwear, and our exchange policy is designed to facilitate this seamlessly.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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