Can I cancel or modify my order after it has been placed?

Asked a year ago
Yes, you can cancel or modify your order after it has been placed but only if it has not yet been shipped. We understand that circumstances may change or you may reconsider your purchase, so we strive to accommodate our customers' requests. To cancel or modify your order, please contact our customer service team as soon as possible with your order number. They will assist you in making any necessary changes or cancelling the order. However, once the order has been shipped, we are unable to make any modifications or cancellations. In such cases, you can return the item(s) for a refund or exchange. Please refer to our Returns & Exchanges policy for further information on the return process.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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