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Foodservicedirect.com Customer FAQ

Top Answers & How-to Guides

What is Foodservicedirect.com's Phone Number?

The question we are asked most often is about how to talk to Foodservicedirect.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Foodservicedirect.com customer service, get an answer now.
Contact Foodservicedirect.com customer service

Recent Foodservicedirect.com Customer Questions

I just received my delivery and 16 out of the 36 pieces were all broken and cracked. The box was open. Everything was all over the place.

We're sorry to hear about the condition of your delivery. Please report the issue directly to our customer service team for resolution. They will assist you with the necessary steps for a replacement or refund. Make sure to provide details and any relevant photos of the damaged items and packaging.
Asked Jul 3, 2024 9:46 PM

Help me with my Foodservicedirect.com customer service issue

Ordering Process

How do I place an order?

To order from foodservicedirect.com, start by browsing or searching for products. Add desired items to your cart, and after...
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Can I cancel or modify my order?

Customers can cancel or modify their order if it has not been processed or shipped yet. Once it is in the shipping process,...
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Can I track my order?

Foodservicedirect.com provides order tracking for customers, enabling them to monitor their orders after receiving a...
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Newsletter and Privacy

How do I sign up for your newsletter?

To subscribe to the newsletter from Foodservicedirect.com, look for the sign-up option on the homepage or in a specific section...
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What is your privacy policy?

Foodservicedirect.com prioritizes customer privacy by detailing how personal information is collected, used, and protected....
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Payments and Policies

What payment methods do you accept?

Foodservicedirect.com accepts several payment methods, including major credit cards like Visa, MasterCard, American Express,...
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What is your return policy?

Foodservicedirect.com has a clear return policy requiring items to be returned within thirty days in original condition....
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Is there a minimum order requirement?

Foodservicedirect.com typically has a minimum order policy that can change based on product type and total order value, as well...
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Shipping Information

What are your shipping options?

Foodservicedirect.com provides various shipping methods to meet customer needs, including economical standard shipping,...
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Do you offer international shipping?

Foodservicedirect.com mainly caters to U.S. customers and does not typically provide international shipping. It is advisable to...
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Discounts and Promotions

Do you offer bulk or wholesale pricing?

Foodservicedirect.com generally provides bulk or wholesale pricing on various products, particularly for food service...
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Are there any discounts or promotions available?

Foodservicedirect.com frequently offers various discounts and promotions, like percentage-off deals, seasonal sales, and...
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We look to the Foodservicedirect.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Foodservicedirect.com issues reported to GetHuman
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