What is your return policy?

Our return policy at Foodservicedirect.com is designed to ensure customer satisfaction and ease of returns. We understand that sometimes items may need to be returned, and we strive to provide a hassle-free process for our customers. If you receive a damaged or incorrect item, we accept returns within 30 days of the purchase date. The item must be unused and in its original packaging to be eligible for a return. Refunds are issued to the original payment method, excluding any shipping charges. To initiate a return, please contact our customer service team, and they will guide you through the process. We take pride in our commitment to excellent customer service, so please do not hesitate to reach out if you have any concerns or queries.