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Flotoimports.com Customer FAQ

Top Answers & How-to Guides

What is Flotoimports.com's Phone Number?

The question we are asked most often is about how to talk to Flotoimports.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Flotoimports.com Customer Questions

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Ordering and Shipping

How do I place an order?

Ordering from Floto Imports is simple. Customers can visit the website to explore products, select options, and add items to...

Do you offer international shipping?

Flotoimports.com typically offers international shipping for their leather goods, but specifics like rates and eligible...

Can I track my order?

Customers can track their orders from Floto Imports after shipment by using the tracking number provided in the confirmation...

How long does shipping take?

Shipping duration for Flotoimports.com varies based on selected options, destination, and time of year. Generally, U.S....

Can I modify or cancel my order after it's been placed?

The ability to modify or cancel an order with Floto Imports depends on their specific policies. It is important to act quickly,...

Newsletter and Gifts

How can I sign up for your newsletter?

To subscribe to the Floto Imports newsletter, visit the Flotoimports.com site, where you will typically find a subscription...

What products does Flotoimports.com sell?

Flotoimports.com sells a variety of premium leather goods, including handbags, duffel bags, backpacks, messenger bags, travel...

Do you offer gift wrapping or personalized messages?

Flotoimports.com does not usually provide gift wrapping or personalized messages, as their main focus is on high-quality...

Returns and Exchanges

What is your return policy?

Floto Imports has a return policy aimed at customer satisfaction, allowing returns within a set period as long as items are in...

What if I receive a damaged item?

If a customer receives a damaged item, they should inspect it immediately and photograph any damage. Floto Imports prioritizes...

What are your policies regarding backorders?

Floto Imports has clear policies on backorders, informing customers when items are out of stock and providing estimated...

What should I do if I need to exchange an item?

If an exchange is needed for a Flotoimports.com purchase, customers should start by reviewing the exchange policy on the...

Payments and Discounts

What payment methods do you accept?

Floto Imports accepts various payment methods, including major credit cards like Visa, MasterCard, American Express, and...

Are there any discounts or promotions available?

Floto Imports occasionally provides discounts, promotions, and special offers on various items, including seasonal sales and...

Do you provide bulk discounts for large orders?

Floto Imports does provide bulk discounts for larger orders, but specifics vary by product and quantity. It is beneficial to...
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