Locked accounts are no fun no matter how you cut it. Luckily we made this easy to follow guide to help you recover your Fiverr account.
Fiverr is one of the most popular online marketplaces where major brands and startup entrepreneurs can find freelancers with the expertise or specialized skills to assist them with industry projects. Unfortunately, some users have to initiate a recovery process to reclaim their accounts.
Whether you deactivated your account and then reconsidered or you lost ownership due to stolen information, you can start by following a brief step-by-step list. Read further to regain access to your Fiverr account through the platform's official website.
Fiverr allows users to recover their accounts depending on a specific situation. The following reasons are common among users and require two different recovery methods.
Fiverr accounts can be compromised due to a data breach or poor security measures. If you're unable to sign in, a hacker may have compromised your account, mainly by acquiring and changing your password to retrieve your personal information.
You may still be able to recover your account even after receiving a temporary restriction. However, the process may require more time to complete because you must give Fiverr enough information to evaluate your case.
When an account is restricted, Fiverr temporarily blocks users from placing or receiving new orders or sending messages on the platform. The administrators may also conduct an evaluation, which can last up to 90 days, before reinstating or permanently suspending an account.
Having a strong password is an ideal preventive measure for personal or business Fiverr account security. Therefore, eight characters is the standard length and the password must be a combination of uppercase and lowercase letters, at least one number, and a unique symbol.
Since Fiverr is an online marketplace, the platform only provides internet-based customer service contact methods. You may want to consider two options that many users can rely on to speak with a representative.
Online Help Desk: One contact method option is Fiverr's online help desk to get assistance from the support team or answers from other users.
Social Media: You can also get in touch with a Fiverr representative on Twitter by providing detailed information about your issue for the right solution.
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