What should I do if I experience poor network coverage?
Asked 6 months ago
Experiencing poor network coverage can be frustrating, but there are several steps you can take to address this issue. First, it is important to identify whether the problem is occurring in a specific location or if it is more widespread. Check to see if others in your area are experiencing similar network issues, as this can help determine if it is a localized problem or if it is related to the network itself.
If the poor coverage is limited to certain areas, you might consider moving to a different location, as sometimes being in a different spot can significantly improve signal strength. Additionally, ensuring that you are not in a closed environment that might impede signal, such as a basement or surrounded by large metal objects, can also help.
If you consistently experience poor coverage in various locations, you may want to restart your device. This simple step can sometimes resolve temporary network issues. Checking for any software updates on your device is also a wise course of action, as manufacturers often release updates that can enhance connectivity.
Another option is to inspect the network settings on your device. Make sure that it is set to automatically select the network and that you are connected to the correct network type, whether that be LTE, 3G, or another option.
Lastly, if the issue persists, reviewing the coverage map available on the Fido website can help you understand the areas with better network performance. Should you need more assistance, the Fido website also provides relevant resources and information that could guide you further.
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