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Fibers.com Customer FAQ

Top Answers & How-to Guides

What is Fibers.com's Phone Number?

The question we are asked most often is about how to talk to Fibers.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

Our privacy policy at Fibers.com is designed to protect the personal information of our users. We understand the importance of privacy...
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Ordering

How do I place an order?

To place an order on Fibers.com, simply navigate to the desired product page and select your preferred size, color, and any customization...
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Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but only if it is within 24 hours of placing the order. Fibers.com...
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Returns

What should I do if I receive a defective or incorrect item?

If you receive a defective or incorrect item from Fibers.com, please contact our customer service team right away to resolve the issue....
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What is your return policy?

Our return policy at Fibers.com is designed to provide our customers with a hassle-free experience. If you are unsatisfied with your...
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Payments

What payment methods do you accept?

We accept a wide range of payment methods to provide convenience and flexibility to our customers. At Fibers.com, you can make payments...
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Shipping

How long does it take for orders to be processed and shipped?

At Fibers.com, we strive to provide prompt and efficient order processing and shipping. Typically, it takes about 2-3 business days...
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Do you offer international shipping?

Yes, Fibers.com offers international shipping. We understand that our customers are located all around the world, and we are committed...
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Can I track my order?

Yes, you can easily track your order on Fibers.com. Once your order has been shipped, we provide a tracking number via email. Using...
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Quality

What is the quality of your products?

At Fibers.com, we prioritize delivering the highest quality products to our valued customers. We understand that quality is a crucial...
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Bulk Orders

Do you offer discounts for bulk orders?

Yes, we do offer discounts for bulk orders. At Fibers.com, we understand the importance of cost savings for our customers, especially...
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Privacy Policy

What is your privacy policy?

Our privacy policy at Fibers.com is designed to protect the personal information of our users. We understand the importance of privacy...
Read more

Help me with my Fibers.com customer service issue

Ask any question you have about Fibers.com customer service. We will do our best to get you answers right away.
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