© GetHuman Inc.

Fibers.com Customer FAQ

Top Answers & How-to Guides

What is Fibers.com's Phone Number?

The question we are asked most often is about how to talk to Fibers.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Fibers.com customer service, get an answer now.
Contact Fibers.com customer service

Recent Fibers.com Customer Questions

Help me with my Fibers.com customer service issue

Ordering Process

How do I place an order?

To place an order on Fibers.com, visit the main page to find products, view details, and choose options. Click "Add to Cart,"...
Read more

How do I check the status of my order?

To verify your order status on Fibers.com, visit their website and go to the order tracking section. By entering your order...
Read more

Can I track my order?

Fibers.com allows customers to track their orders after processing. Once shipped, a confirmation email with tracking details is...
Read more

Returns and Quality

What should I do if I receive a defective or incorrect item?

When receiving a defective or incorrect item from Fibers.com, it is important to review the return policy, collect relevant...
Read more

What is your return policy?

Fibers.com provides a customer-friendly return policy allowing returns within a specified time after purchase, with details and...
Read more

What is the quality of your products?

Fibers.com is known for its high-quality products, featuring a wide array of textiles and yarns. Quality assessments are done...
Read more

Payment and Cancellations

What payment methods do you accept?

Fibers.com accepts several payment options, including major credit cards like Visa, MasterCard, American Express, and Discover,...
Read more

Can I cancel or change my order after it has been placed?

Once an order is placed on Fibers.com, cancelling or changing it depends on the order's status and specific policies....
Read more

Shipping and Delivery

How long does it take for orders to be processed and shipped?

Orders at Fibers.com typically take one to five business days to process before shipping, with shipping times varying based on...
Read more

Do you offer international shipping?

Fibers.com generally offers international shipping for their products, catering to global customers looking for fibers and...
Read more

Discounts and Promotions

Do you offer discounts for bulk orders?

Fibers.com generally provides discounts for bulk orders, though the details depend on the products and quantities. Customers...
Read more

What is your privacy policy?

Fibers.com prioritizes user privacy and has a detailed policy that explains how personal information is gathered, utilized, and...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!