What should I do if I receive a defective or incorrect item?
Asked 6 months ago
If you receive a defective or incorrect item from Fibers.com, please contact our customer service team right away to resolve the issue. We will work with you to arrange for a replacement or refund, depending on the circumstances. Providing photos of the issue may also help us quickly address the problem and ensure your satisfaction. Your feedback is important to us, and we are committed to making things right for you. Thank you for shopping with Fibers.com.
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