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FedLoan Servicing Customer FAQ

Top Answers & How-to Guides

What is FedLoan Servicing's Phone Number?

The question we are asked most often is about how to talk to FedLoan Servicing customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I update my contact information?

To update your contact information with FedLoan Servicing, log into your account and navigate to the profile or account...

How can I access my loan servicing account online?

To access a FedLoan Servicing account online, visit the official website and find the login section. Users can log in with...
Ask any question you have about FedLoan Servicing customer service, get an answer now.
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Recent FedLoan Servicing Customer Questions

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Account Management

How do I update my contact information?

To update your contact information with FedLoan Servicing, log into your account and navigate to the profile or account...
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How can I access my loan servicing account online?

To access a FedLoan Servicing account online, visit the official website and find the login section. Users can log in with...
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How can I access my loan history and statements?

To review loan history and statements, borrowers typically log into their FedLoan Servicing account. There they can find...
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Loan Services

What is FedLoan Servicing?

FedLoan Servicing is a loan servicer managing federal student loans for the U.S. Department of Education, providing support for...
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What types of loans does FedLoan Servicing service?

FedLoan Servicing primarily handles federal student loans like Direct Subsidized Loans and others issued by the U.S. Department...
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What services does FedLoan Servicing provide for managing my student loans?

FedLoan Servicing aids borrowers with student loan management through payment processing, various repayment plans, and handling...
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Payment Options

Can I set up automatic payments?

FedLoan Servicing allows borrowers to set up automatic payments, which ensures timely loan payments. Enrolling can also lead to...
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What are my repayment options?

FedLoan Servicing offers several repayment plans to meet diverse financial situations, including Standard, Graduated, Extended,...
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Can I change my repayment plan?

Yes, individuals can switch their repayment plan for federal student loans serviced by FedLoan, depending on their eligibility....
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What should I do if I am having difficulty making my loan payments?

If a borrower struggles with loan payments, they have options to manage the situation. FedLoan Servicing offers income-driven...
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Loan Forgiveness

What is the Public Service Loan Forgiveness (PSLF) program?

The Public Service Loan Forgiveness program, often called PSLF, is a federal initiative that forgives student loans for...
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What is the process for loan forgiveness?

The loan forgiveness process varies by program, with options like Public Service Loan Forgiveness and Teacher Loan Forgiveness...
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Forbearance and Default

What happens if I default on my student loans?

Defaulting on student loans can lead to significant financial repercussions, including full loan repayment demands, loss of...
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How can I apply for forbearance on my loans?

Borrowers seeking forbearance on loans serviced by FedLoan Servicing must submit a request online or by mail, ensuring they...
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Are there any penalties for early loan repayment?

FedLoan Servicing typically does not charge penalties for paying off loans early, allowing borrowers to save on interest....
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We look to the FedLoan Servicing issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
FedLoan Servicing issues reported to GetHuman
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