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What happens if I'm not available to receive my package?

Asked 2 years ago
If you are not available to receive your package from FedEx Canada, there are several procedures that may follow. Typically, the delivery driver will attempt to deliver the package to your address, and if no one is present to accept it, they will leave a delivery notice. This notice usually includes information about the delivery attempt, such as the date and time, and instructions for what to do next. In many cases, FedEx may hold the package at a nearby FedEx location, allowing you to pick it up at your convenience. The delivery notice will provide details about how to collect your package, including identification requirements. Additionally, you may have the option to authorize the driver to leave the package at your doorstep or a designated safe location, provided you arrange this in advance through your FedEx account. If you require further assistance or clarification regarding your specific situation, it may be useful to refer to the official FedEx Canada website, as they offer detailed information and resources on package delivery issues.
Answered Jul 11th 2025

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