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What is the process for addressing damaged or defective merchandise from Fabletics?

Asked 5 months ago
Fabletics has a specific process in place for addressing damaged or defective merchandise that ensures customers can find resolution efficiently. If a customer receives an item that is damaged or defective, they are typically advised to initiate a return or exchange through the Fabletics online platform. Customers can often find detailed instructions on how to proceed, which may include logging into their account and selecting the order that contains the item in question. Once logged in, customers may need to navigate to the returns section to indicate the problem with the merchandise. It is common for Fabletics to request that customers provide information regarding the damage or defect, along with photographs in some cases, to assist with the review process. After submitting this information, customers should then follow any further instructions provided for the return or exchange, which may include obtaining a prepaid shipping label. Once Fabletics receives the returned item, they generally process the return or exchange in accordance with their policies. For the most accurate and updated information, it may be beneficial to check the current web page on returns and exchanges on the Fabletics site.
Answered Jul 5th 2025

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