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ExploreTrip Customer FAQ

Top Answers & How-to Guides

What is ExploreTrip's Phone Number?

The question we are asked most often is about how to talk to ExploreTrip customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent ExploreTrip Customer Questions

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Booking and Cancellation

Can I cancel or change my flight booking?

ExploreTrip's cancellation and change policies for flight bookings depend on the airline and fare type selected. Many airlines...
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What is the cancellation policy for hotel bookings?

ExploreTrip's hotel cancellation policies depend on factors such as the hotel itself, the selected rate, and timing. Policies...
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What should I do if there’s an issue with my booking?

In case of a booking issue with ExploreTrip, gather your reservation details first. Then, visit the ExploreTrip website for...
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What are the options for travel modifications if my flight is delayed or canceled?

If a flight is delayed or canceled, travelers can modify their bookings through ExploreTrip by checking airline notifications...
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Payment and Fees

What payment methods does ExploreTrip accept?

ExploreTrip accepts various payment methods, including major credit cards like Visa and MasterCard, debit cards, and might...
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Are there any additional fees or charges when booking with ExploreTrip?

When booking with ExploreTrip, travelers should be aware that additional fees may apply based on their chosen services,...
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How do I redeem a promotional code or discount?

To redeem a promotional code on the ExploreTrip website, you need to enter it during the booking process at checkout. After...
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Travel Services and Options

Does ExploreTrip offer travel insurance options?

ExploreTrip does offer travel insurance to enhance customers' travel experiences, covering trip cancellations, medical...
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Can I earn frequent flyer miles or rewards when booking with ExploreTrip?

Yes, booking through ExploreTrip can earn you frequent flyer miles, depending on the airline's policies. Make sure to enter...
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Are there any age restrictions for booking flights on ExploreTrip?

ExploreTrip generally does not have its own age restrictions for flight bookings, but airlines may have guidelines for minors....
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Does ExploreTrip offer any discounts or promotions?

ExploreTrip does provide various discounts and promotions that can enhance customer travel experiences, including percentage...
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Can I request special accommodations or services during my trip?

Travelers can request special accommodations or services with ExploreTrip to meet unique needs. It is essential to communicate...
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Can I book a package deal, such as flight and hotel, through ExploreTrip?

ExploreTrip does provide the opportunity to book package deals that usually include both flights and hotels, often leading to...
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Hotel Information

Is customer support available 24/7 while I am traveling?

ExploreTrip generally offers customer support for travelers, though availability may vary by service and policy. It is wise to...
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What are the check-in and check-out times for hotel bookings?

Check-in and check-out times depend on the hotel's policies, generally ranging from 2 PM to 4 PM for check-in and 10 AM to noon...
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We look to the ExploreTrip issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
ExploreTrip issues reported to GetHuman
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