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Evelynandarthur.com Customer FAQ

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What is Evelynandarthur.com's Phone Number?

The question we are asked most often is about how to talk to Evelynandarthur.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Evelynandarthur.com Customer Questions

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Order Tracking and Management

How can I track my order?

To track an order from Evelynandarthur.com, customers should check their confirmation email for a tracking number and a link to...
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Can I cancel or modify my order?

Evelynandarthur.com allows order cancellations and modifications within a limited timeframe, as long as the order has not...
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What should I do if I receive the wrong item?

If a customer receives an incorrect item from Evelyn and Arthur, they should first verify their order details and check the...
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Promotions and Newsletters

How can I sign up for your newsletter?

To sign up for the newsletter from Evelynandarthur.com, visit the website's homepage or footer, where a subscription section is...
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How can I find information about your upcoming sales?

To find details on upcoming sales at Evelynandarthur.com, customers should check the official website for updates on...
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Store Information

Where can I find Evelyn & Arthur stores?

Evelyn and Arthur has boutique stores mainly in the United States. For locating a specific store, visiting their official...
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Do you offer gift wrapping services?

Evelynandarthur.com does offer gift wrapping services that enhance the presentation of purchases. Customers should review...
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Shipping and Delivery

Do you offer international shipping?

Evelynandarthur.com mainly serves U.S. customers but may offer international shipping depending on certain products and...
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What is the expected delivery time for international orders?

Delivery times for international orders at Evelyn and Arthur can vary widely. After a few business days for processing,...
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Payment and Discounts

What types of payment do you accept?

Evelynandarthur.com accepts various payment methods including major credit cards like Visa and MasterCard, as well as PayPal....
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Do you offer discounts or promotions?

Evelyn and Arthur often provides various discounts and promotions, including seasonal sales and holiday specials. Customers can...
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Are there any loyalty points for online purchases?

Evelynandarthur.com offers a loyalty program for online shoppers that lets them earn points on purchases, which can be redeemed...
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Returns and Exchanges

What is your return policy?

Evelyn and Arthur offers a customer-friendly return policy for unworn and unwashed items within thirty days of purchase....
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What is your policy on exchanges for swimwear?

Evelynandarthur.com has strict exchange policies for swimwear due to hygiene concerns. Typically, swimwear is a final sale...
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Sizing Information

What is your sizing guide?

Evelyn and Arthur offers a detailed sizing guide that varies by clothing type, helping customers find the right fit. The guide...
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Are there seasonal collections released each year?

Evelyn and Arthur features seasonal collections that reflect current trends, updated for spring, summer, fall, and winter....
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Loyalty Programs

Do you have a loyalty program?

Evelynandarthur.com offers a loyalty program that rewards customers with points for purchases and engagement activities. Points...
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Do you participate in any eco-friendly initiatives?

Evelyn and Arthur embraces sustainability through responsible sourcing and ethical production. They focus on eco-friendly...
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Consultation and Styling

Do you offer personal shopping consultations?

Evelynandarthur.com does not explicitly list personal shopping consultations as a service, but the staff at their boutiques are...
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Can I view customer reviews for your products?

Evelynandarthur.com acknowledges the importance of customer reviews for shopping decisions. While not always highlighted on...
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Do you offer any styling tips or advice on your website?

Evelynandarthur.com offers a range of fashion advice and styling tips to help customers create their perfect looks. The site...
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