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Can I cancel or modify my order after it has been placed?

Asked 2 years ago
Once an order is placed on Embroiderthis.com, it enters a processing stage that may limit the ability to cancel or modify it. The ability to make changes depends on how far along the order is in the fulfillment process. If an order has already been processed or shipped, it may not be possible to alter it. However, if the order is still in the early stages and has not yet been processed, it might still be possible to make adjustments or cancel it. For customers who wish to modify or cancel their orders, it is advisable to act promptly. The best course of action is often to check the current policies regarding order changes and cancellations, which can typically be found on the website. This information will provide clarity regarding any time limits and conditions that apply to such requests. For specific situations or clarifications about your order, customers can look for contact information on the website to reach out for any assistance needed. Keeping track of order confirmations and understanding the process can also ensure a smoother experience when attempting to make changes or cancellations. Overall, it is beneficial to review the policies and act quickly when considering changes to an order.
Answered Oct 3rd 2025

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